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ACMT Certification Package (Los Angeles, CA)

May 16-17 & May 20-24, 2013 Jul 18-19 & Jul 22-26, 2013 Choose Later

This two-part program is designed to prepare students in becoming Apple Certified Macintosh Technicians.  The package ecompases both the 2-day OS X Service for Technicians class and the 5-day ACMT class and it includes both exams required for certifications.

This course was created specifically for those seeking to become an Apple Authorized Service Provider (AASP).

 

Length: 2 days, 9am-4pm;  &  5 days, 9am-4pm

 

PREREQUISITES

Students should have the following prerequisite knowledge prior to attending this course:

- Basic Mac OS X knowledge

- Basic troubleshooting experience

COURSE DESCRIPTION

OS X Service for Technicians is a two-day course that focuses on identifying and resolving Mac OS X problems through troubleshooting as it relates to hardware repairs.  

ACMT is a five-day course that focuses on portable and hardware specifications, technician safety, take-apart procedures and service-specific guidelines and resources. 

WHO SHOULD ATTEND

- Those working to gain their Apple Certified Macintosh Technician certification (ACMT) in order to become an Apple Authorized Service Provider (AASP).

 WHAT YOU WILL LEARN

- How to diagnose whether a Mac symptom is hardware or software related before opening the machine.

*Exam time is included in this class' curriculum on the last day.*

Apple Certified Macintosh Technician Certification

Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.

WHO SHOULD SEEK ACMT CERTIFICATION?

ACMT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.

Please note that ACMT certification by itself does not authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at: apple.com/support/programs/

HOW LONG IS ACMT CERTIFICATION VALID?

ACMT certification is valid for one year from the date of certification. Apple requires technicians employed by AASPs or SSAs to re-certify annually in order to repair in-warranty desktop products. Persons not employed by an AASP or SSA are not required to re-certify, however, Apple recommends that people stay current with their certifications by taking the annual re-certification exams.

REQUIRED EXAMS

Candidates getting ACMT certified for the first time are required to pass these exams:

1. Apple Macintosh Service Exam (9L0-010) — Tests practical knowledge of effectively and safely troubleshooting and repairing Apple Macintosh systems, including displays.
2. 2. OS X Lion Troubleshooting Exam (9L0-064) — Tests practical knowledge of OS X emphasizing troubleshooting of OS X version 10.8, and applies knowledge of OS X 10.8 toward identifying common OS X issues.

RECOMMENDED PREPARATION

Technicians employed by AASPs and SSPs access the self-paced training materials on Apple's Global Service Exchange. GSX is available to technicians employed by AASPs and SSPs only.