ACMT Certification Package (San Francisco, CA)

ACMT Certification Package (San Francisco, CA)

This program is designed to prepare students in becoming Apple Certified Macintosh Technicians (ACMT).  The package encompasses basic troubleshooting of the current OS as it pertains to hardware repairs, as well as ACMT class which includes practical lab time where students will be taking apart multiple types of Mac desktop & laptop computers.

This course was created specifically for those seeking to become an Apple Authorized Service Provider (AASP).


Length: 7 days, 9am-5pm

Cost:  $3600; pricing does include exams



Students should have the following prerequisite knowledge prior to attending this course:

- Basic Mac OS X knowledge

- Basic troubleshooting experience


Over the course of seven days, you will focus on identifying and resolving Mac OS X problems through troubleshooting as it relates to hardware repairs as well as  focus on portable and hardware specifications, technician safety, take-apart procedures and service-specific guidelines and resources. 


Those working to gTroubleshooting Applications

Troubleshooting Startup Processain their Apple Certified Macintosh Technician certification (ACMT) in order to become an Apple Authorized Service Provider (AASP).


Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.


ACMT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.

Please note that ACMT certification by itself does not authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at:


ACMT certification is valid indefinitely.  However, additional certification exams are released as new devices become available. You must take these additional exams in order to become certified to repair the coinciding device.  These exams run $15 each and are ongoing.


Candidates getting ACMT certified for the first time are required to pass these exams:

  1. Apple Macintosh Service Exam (9L0-011) — Tests practical knowledge of effectively and safely troubleshooting and repairing Apple Macintosh systems, including displays.
  2. OS X Troubleshooting Exam (9L0-065) — Tests practical knowledge of OS X emphasizing troubleshooting of OS X version 10.9, and applies knowledge of OS X 10.9 toward identifying common OS X issues.




Day 1

Resources & Reference
Troubleshooting Skills
OS X Installation & Recovery
File Systems
Security & Privacy in OS X


Day 2

Securing Content with Accounts
Securing Content with Permissions
Securing Content with Backup Solutions
Troubleshooting Applications
Troubleshooting Startup


Day 3

iCloud Accounts
Connecting Over a Network
Wireless Networking
065 Exam

Day 4

ESD Safety
Embedded Battery Safety
Power Management
Service Diagnostics
Component Isolation
Servicing Mac mini Lab


Day 5

Servicing Mac Pro Lab
Servicing iMac Lab


Day 6

Servicing iMac Lab
Servicing MacBook Air Lab
Servicing MacBook Pro 13-inch Lab


Day 7

Servicing MacBook Pro 13-inch Lab
Servicing MacBook Pro 15-inch Lab
Servicing MacBook Pro 15-inch Lab
011 Exam