ML101: OS X Support Essentials (Los Angeles, CA)

The only Apple-certified course on OS X Mountain Lion, this revised course will take you deep inside the latest big-cat operating system–covering everything from installation and configuration, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in OS X Mountain Lion. Following the learning objectives of the Apple Certified Support Professional exam, this leader-lead course is a perfect first-rate primer for computer support personnel who need to troubleshoot and optimize OS X Mountain Lion as part of their jobs. Step-by-step exercises reinforce the concepts taught through practical application. Chapter review sections and quizzes summarize and reinforce acquired knowledge.

Part 1: Installation and Configuration

Lesson 2. Install OS X Mountain Lion

Lesson 3. Setup and Configuration

Lesson 4. OS X Recovery

Part 2: User Accounts

Lesson 6. User Accounts

Lesson 7. User Home Folders

Lesson 8. System Security

Lesson 9. Keychain Management

Part 3: File Systems

Lesson 10. File Systems and Storage

Lesson 11. FileVault 2

Lesson 12. Permissions and Sharing

Lesson 13. File System Troubleshooting

Part 4: Data Management

Lesson 14. Hidden Items and Shortcuts

Lesson 15. System Resources

Lesson 16. Metadata and Spotlight

Lesson 17. File Archives

Lesson 18. Time Machine

Part 5: Applications and Processes

Lesson 19. Application Installation

Lesson 20. Document Management

Lesson 21. Application Management and Troubleshooting

Part 6: Network Configuration

Lesson 22. Network Essentials

Lesson 23. Advanced Network Configuration

Lesson 24. Network Troubleshooting

Part 7: Network Services

Lesson 25. Network Services

Lesson 26. Host Sharing and Personal Firewall

Part 8: Peripherals and Printing

Lesson 27. Peripherals and Drivers

Lesson 28. Print and Scan

Part 9: System Startup

Lesson 29. Startup, Shut Down, and Sleep Modes

Lesson 30. System Troubleshooting

Questions? Give us a call at (415) 989-9889 or email info@vdot2.com

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